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Whether you are using a legacy system or find that it is time to upgrade, TalkPaths can help.

We specialize in a servicing full range of telecommunications solutions including traditional, IP, hybrid telephone systems, SIP solutions, unified messaging and fax solutions. In addition, our expertise allows multi-location and remote workers to operate more efficiently via VoIP/SIP.  Our goal is to provide the best in service and support as well as to anticipate the needs and challenges of our customers, thus resulting in the highest positive impact to your business. Our team of professionals will help design, implement, and maintain the solution of choice that meets your business needs.

Our relationships with a variety of supporting vendors, makes us the one place to call if you’re moving, making additions, changes or need system service on your Avaya equipment.

The following are the products we service and maintain most frequently. If you have equipment that needs servicing which is not listed, or need to purchase additional equipment, just give us a call at (763) 754-8688 or send us an email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it , we are always here to help.


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IP Solutions - scale to all fit any business
Avaya IP Office telephone systems are the ultimate in converged voice and data technology. IP Office brings you voice and data applications formerly reserved for only the largest corporations. Avaya Media Servers and Avaya Media Gateways work together with Avaya MultiVantage Software and Avaya IP Telephones to deliver the advantages of IP telephony over your existing data network. Using a single network to handle both voice and data communication can save you time and money by simplifying network administration and eliminating the need to buy and maintain two separate networks. Sending voice calls over your data network can reduce public network long distance charges - a particular advantage in international calling. In addition, because these hardware components adhere to widely accepted standards, they make it easier to deploy applications such as unified messaging and customer relationship management across a multi-vendor data network. Their compatibility with the most popular application program interfaces encourages third-party developers to create useful new applications

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Definity - for large companies with 100 to 25,000 extensions
The Avaya Definity servers and associated Avaya Media Gateways along with Avaya MultiVantage Software offer you powerful choices for migrating your business to an integrated communications environment with advanced features, tailored applications, maximum stability, and unmatched reliability. You can add Internet Protocol (IP) functionality to your existing enterprise systems, deploy a pure IP solution, or implement a combination of the two - whichever and whenever it is right for your business. Ideal for large locations of 200 or more employees, it can be sized to provide the capacity you need today, and grow to 25,000 telephones with with a full range of equipment choices and options to compliment your business.

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Merlin Magix/Legend - for growing companies with 25 - 100 extensions
Based on Avaya’s best-selling Merlin Legend system - the Merlin Magix system is market-tested for performance and reliability. With support for up to 200 extensions, Merlin Magix is the perfect choice for businesses that want to grow big without outgrowing their communications systems. The Merlin Magix supplies hundreds of built-in features and supports new applications for messaging, customer service, call accounting, security, IP telephony and much more, available from both Avaya and Independent Software Vendors.

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Partner ACS - for smaller companies with 3 to 25 extensions
With availability for more than 16 years, and over one million Partner systems sold worldwide, the Avaya Partner system is designed to help your small business enhance customer service and increase productivity while protecting your bottom line. The Partner modular system includes a wide range of built-in features that can be tailored to meet your unique needs – starting from a few phones up to 40 extensions, while also handling voice mail, modems, credit card readers and fax machines. With the choice of voice messaging solutions created specifically to work with Partner ACS and other Partner family telephone systems, it's easy and affordable to take advantage of important extras to help your business deliver the best customer service possible.

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System Add-Ons - for end users to extend their Avaya system
Avaya phones can be enhanced with Plantronics headsets that meet a high standard in sound quality, durability and all-day comfort. The Plantronics quality and hands-free freedom makes purchasing the headsets a great investment for any size company.